Frequently asked questions

Yes. We provide both planned and reactive maintenance, from routine repairs and ongoing maintenance requirements to urgent issues requiring a prompt response.

Yes. We operate as a multi-trade maintenance contractor, allowing clients to use one reliable point of contact for a wide range of internal and external property maintenance requirements.

We can respond to urgent and emergency maintenance requirements, subject to availability and the nature of the works. Our aim is to respond promptly, assess the issue and provide a suitable solution.

Yes. We can support clients managing individual properties, blocks, portfolios and multiple sites, providing a consistent point of contact for maintenance requirements.

Our primary coverage is across London and Essex, with extended coverage available across surrounding areas and further afield depending on the size and requirements of the works.

Yes. Where the scope of works allows, we can provide a clear quotation for approval before works commence. For urgent situations, an initial attendance or investigation may be required before the full scope and cost can be established.

Yes. We understand the importance of clear communication and accurate job information for commercial clients. Where required, we can provide updates, photographs and relevant information following attendance or completion of works.

Yes. RD Maintenance is fully insured and CHAS Accredited, demonstrating our commitment to professional working practices, health and safety and maintaining appropriate standards.

Yes. We can assist with insurance-related property repairs and reinstatement works, subject to the requirements and scope of each individual project.

Absolutely. We are set up to work with property and facilities management teams, following agreed instructions, site requirements and communication procedures to make the process as straightforward as possible.

Yes. We can discuss ongoing planned maintenance and reactive support arrangements tailored to the requirements of individual properties, portfolios or client organisations.